Unless the product is defective we can give a full refund. Our policy last 30 days and unfortunately we can't offer you a refund after 30 days. Due to safety and hygiene reasons our merchandise cannot be restocked or resold once opened.
Refunds are eligible for store credit only and will be honoured with proof of purchase in the form of a receipt issued to you at the time of purchase.
No return or refund will be granted based on fragrance complaints. Fragrance and scent is subject to each individual. Each product is labelled with a list, Kessadonn is not responsible for any individual reaction to any particular ingredient.